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  1. Home
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FAQs

If you have further questions, please contact the authorized Seiko Service Center and we will be happy to assist you.
You can find the authorized Seiko Service Center in your area from Seiko International Service Network.

After Service: Repairs and Warranty

  • Where should I bring my watch for repair?
  • Where can I have my old watch repaired?
  • Where can I have my watch strap adjusted?
  • Where can I have my watch battery replaced?
  • Where can I obtain watch parts?
  • What can I do when my watch gains / loses too much time?
  • Can I receive warranty service in my country for a watch purchased in Japan?

Daily Care and Maintenance

  • Why does Seiko recommend servicing your watch every three to four years?
  • What special care should I give my watch?
  • How should I care for my watch band?
  • What can I do when I experience an allergic reaction to a watch?
  • How does magnetism affect a watch?
  • Where should I place / store my watch while not wearing?
  • What information do I need for my Solar Watch?
  • What should I know my GPS Solar Watch?

General Information

  • Where can I get information about my watch?
  • Where can I obtain an instruction manual for my watch?
  • Where can I get watch catalogs?
  • What is "Grand Seiko"?
  • What is "Spring Drive"?
  • What is "Kinetic"?
  • What are the levels of water resistance in Seiko watches?
  • What is “LumiBrite” used in Seiko watches?
  • Accuracy of Mechanical watches
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