Welcome to Support Services. In order to help serve you better, we have assembled the most common questions and answers we are asked by customers. If you still have questions, you are welcome to contact the Seiko Authorized Customer Service Centers near you and we will be happy to assist you. You may also use the Seiko world map to find the Seiko Service Centers nearest you and contact them directly.

• Where can I have my watch repaired?
• Where can I have my watch strap adjusted?
• Where can I have my watch battery replaced?
• Where can I obtain watch parts?
• Does my watch need to be adjusted for accuracy?

• Where can I obtain an instruction booklet for my watch?
• Where can I obtain watch catalogues?
• Where can I obtain warranty information for my watch?

• Where can I obtain information about my watch?
• Where can I see the caliber operation?
• What does “Kinetic” mean?
• What do the different levels of water resistance mean?
• What is the “Lumi Brite” used in Seiko watches?

• Does my watch need periodic check?
• How should I care for my watch case and band?
• How does magnetism affect quartz watches?
• What special care should I give on my watch?

For any further information, please feel free to contact the Seiko Authorized Service Center.

• Customer Service Center